We take privacy seriously at LTG GoldRock. Your investment experience should be your own, so we’ve taken steps to ensure your data is safe.
LTG GoldRock Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
This Privacy Policy outlines how we collect, use, store, and disclose personal information about you when you interact with our website, products, or services.
With 10 layers of trust and privacy, you are in good hands at LTG GoldRock. We will never sell your data and your usage history is safe with us.
1. What Information We Collect – Privacy Policy
We may collect personal information including:
- Full name
- Email address
- Phone number
- Residential address
- Payment details (processed securely by third-party platforms)
- Information about your use of our website (e.g., IP address, browser type, time spent, pages visited)
- Your subscription preferences and interactions with our emails
We do not collect sensitive information unless it is necessary and you have provided consent.
2. How We Collect Information – Privacy Policy
We collect personal information:
- When you register or subscribe on our website
- When you contact us via email or contact forms
- When you participate in webinars, surveys, or promotions
- Automatically through cookies and analytics tools
3. Why We Collect and Use Your Information – Privacy Policy
We collect personal information to:
- Provide our stock research and subscriber services
- Deliver email alerts, updates, and reports
- Improve our website performance and user experience
- Respond to your enquiries and support requests
- Comply with regulatory obligations
4. How We Store and Secure Your Data – Privacy Policy
We store your data on secure servers and use third-party services that comply with industry-standard security practices. We take reasonable steps to:
- Prevent unauthorised access, loss, or misuse of your information
- Secure our databases and transmission of information
- Restrict access to authorised personnel only
5. Disclosure to Third Parties – Privacy Policy
We may share your information with third parties for the purposes of:
- Email delivery, customer relationship management, and analytics
- Regulatory reporting or auditing (as required by law)
- Payment processing services
We do not sell your data to third parties. We ensure all third-party providers adhere to strict privacy standards.
6. International Data Transfers – Privacy Policy
Some of the service providers we use may store or process data overseas (e.g. the United States). Where this occurs, we ensure reasonable steps are taken to protect your information in accordance with Australian standards.
7. Access and Correction – Privacy Policy
You may request access to or correction of your personal information at any time by contacting us. We will respond within a reasonable timeframe.
8. Marketing and Opt-Out – Privacy Policy
We may send you updates and promotional communications. You can opt out at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly to request removal
9. Use of Cookies – Privacy Policy
Our website uses cookies to enhance functionality, personalise content, and analyse traffic. You can manage or disable cookies through your browser settings. For more information, see our Cookies Policy.
10. Complaints and Contact Details – Privacy Policy
If you have concerns about how your personal information is handled, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact LTG GoldRock
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Effective Date: 2/7/2025